- PERSONAL DATA COLLECTED
- COMMUNICATIONS AND MARKETING
- COOKIES POLICY
We really care about your personal privacy and security, here’s why… We are LES FLEURS STUDIO and we operate this website lesfleurstudio.com. We are a company registered in Spain.
We are committed to protecting your privacy. We collect, store and use your personal data in accordance with the General Data Protection Regulation (RGPD) and other applicable local laws.
You do not have to give us any personal data in order to use most of our Website. However, if you wish to send us a message, receive our newsletter and special offers via email or order products and services, you will need to provide certain information to us. This may include your name, address or location, phone number and email address and when using our contact form, your message and any other information you wish to provide to us.
We ask for your phone number to allow us to process your order and to let you know the status of your order. This number may be given to our courier for delivery services in order for us to keep you informed.
You may also choose to provide your date of birth and gender in order to provide you with a more personalized shopping experience.
Please note we do not keep your payment card details on file. We use third party providers, including PayPal, to process payments, and only these entities see your payment card details.
To subscribe to our newsletter containing information about new products, services, features and events from us and to receive special offers via email, or telephone, please complete our subscription form. If you make a purchase on our Website, we may also use your details to email you our newsletter and to tell you about our special offers from time to time.
Please note that any telephone or email communications will only be made by us. We do not sell or otherwise pass your details to third parties for marketing purposes. You can opt-out of these
communications at any time via the unsubscribe link on any email or by contacting us using the contact form.
We ship to almost every country in the world.
We work in made to order.
We produce almost every piece exclusive for you so take note that this process can take from 1-2 weeks and after that we are ready to deliver your garments.
Orders take 4 business days to arrive after that.
*Times are provided as a guideline only.
*If your order takes longer to deliver we will inform you
If your country does not appear in the provided list or you have an specific inquire for your order, please email to email@example.com
NERIUM STUDIOS S.L.
Camino de los Patiños, nº42
03294 Elche. Alicante
This agreement regulates the General Terms & Conditions for the various services provided on this website https://lesfleurstudio.com, specified in in this contract, so that the user, upon completing the registration process and/or hiring a service through this website, expressly consent and submit to the terms & conditions specified below.
Hiring the services of LES FLEURS STUDIO and/or completion of the purchase of products on this website by the user/ CUSTOMER it is implied that the user/CUSTOMER is an adult and expresses his or her acceptance of these Policies constituting a valid contract between both parties.
The above texts governing LES FLEURS STUDIO services are accessible and permanently available on our website https://lesfleurstudio.com, by clicking on the link Policies, indicating the last date of an update. All of our contracts comply with the law and are subject to Las 34/2002 of the Services of the Society of Information and Electronic Commerce and the Law of General Terms & Conditions(Law 7/98) and Royal Decree 1906/1999 electronic contracting with General Conditions of Contracting.
This contract was endorsed by the website https://lesfleurstudio.com, henceforth the Website, and by the commercial company LES FLEURS STUDIO.
And, the CUSTOMER, whose data we provide through registration forms Journal 1992 offers via this website, to proceed with the hiring or purchasing of products freely chosen and specified in this contract. You, the CUSTOMER, acknowledge that the information provided is accurate, current, and provided by the individual himself or herself, and confirms that the contracting party is not a minor.
These General Terms & Conditions are intended as procurement and acceptance of the services provided by LES FLEURS STUDIO to their customers regarding the products offered on its website, from ordering, payment and delivery as well as aftermarket services, in the terms outlined in this contract.
4. TERMS OF SERVICE
Trading conditions and terms of service of LES FLEURS STUDIO, as well as deals that can be made by or through Journal 1992, always appear on the website https://lesfleurstudio.com, so they can be viewed, archived, or printed LES FLEURS STUDIO reserves the right to modify at any time these terms and conditions and any other document found on the website without previous announcement.
LES FLEURS STUDIO is responsible for the reliability, accuracy of content, data and/or information regarding the products on the LES FLEURS STUDIO website, unless these have been modified by third parties outside the organisation or without express permission of the company. The services provided by LES FLEURS STUDIO are solely limited to making available to customers the products offered on this website.
The CUSTOMER agrees to comply with the provisions of the Policies published by LES FLEURS STUDIO on its website at the time of purchase.
6. PRICES, CONDITIONS, DELIVERY AND PAYMENT PRICES
PRICES- In consideration of the products ordered, you agree to pay expressly LES FLEURS STUDIO the specified amount at the time the price relationship is established on the website, prices already include the value added tax (VAT). The prices indicated on the website are in Euros (€), and do not include delivery costs where they may apply. LES FLEURS STUDIO reserves the right to change prices at any time, However, LES FLEURS STUDIO agrees to apply the current price published on the website at the time of the final completion of an order.
PAYMENT- Payment must be provided prior to the shipment of products. LES FLEURS STUDIO does not send and/or service the products requested until payment has been received in full.
Payments are made through PayPal and through TPVs.
With PayPal financial information is never sent to LES FLEURS STUDIO, PayPal encrypts and protects your credit and debit card numbers. Pay online by simply indication your email address and password after registering an account with PayPal.
DELIVERY- Delivery costs will be determined by the breakdown of the total price of the purchase(s) depending on the delivery destination, this will be run by the CUSTOMER and added to the total amount of your order a the moment your order is processed, price breakdown is made according to the following table:
7. ORDER CANCELLATION
The CUSTOMER may only cancel an order on the same day of the completion of the purchase and before 16:00 (4:00pm) local Paris time. Cancellations are made by sending emails to firstname.lastname@example.org
8. DELIVERY OF AN ORDER
After preparing the order (preparation time 24/48h), it is then sent through a courier or transport agency. However, LES FLEURS STUDIO may have to contract the services of another transport company, depending on the availability. The delivery of purchase products is considered completed from the provision of an order of the CUSTOMER by the courier or transportation company, there is a record of the same for the control system used by said companies.
Orders will be delivered within the number of days as indicated on Shipping information (estimated shipping time), the number of days indicated always being business days and start counting after the LES FLEURS STUDIO receipt of the order. If there are any logistical circumstances, acts of God or force major, which prevents compliance with these terms, causing delay in delivery, LES FLEURS STUDIO will try to inform you as soon as possible. It is the sole responsibility of the recipient to verify the order upon its delivery. You must ensure that all of the references have arrived with your order and that nothing is missing or damaged. If the CUSTOMER were to subsequently detect any damage and/or broken items the CUSTOMER must communicate this to LES FLEURS STUDIO via email within 7 business days from the date of delivery, in accordance with the details below. Emails of this nature must be directed to the email address email@example.com
9. RETURNS & EXCHANGES
Returns- If the customer wishes to return any purchased products their money will be fully refunded, with justification, if the item(s) is returned within 14 business days of receipt. The CUSTOMER shall notice LES FLEURS STUDIO via email at firstname.lastname@example.org
CUSTOMER must return the product(s) via courier by their own means and assuming all delivery costs to the address Camino de los Patiños, nº 42 03294 Elche. Alicante.
Exchanges- In the event that the CUSTOMER wishes to make a change of model, size or color, of a purchased product the CUSTOMER must notify LES FLEURS STUDIO via email at email@example.com within 14 days of receiving the product. The CUSTOMER must specify in the email which product they currently have in their possession as well as detailed information clearly indicating which product(s) they would like to have in exchange. Exchanges can be made for products of an equal or lesser value or by paying the difference in price of an item that is more expensive. The CUSTOMER must return the product(s) via courier by their own means and assuming all related postage costs. Returns and exchanges must be sent to the address Camino de los Patiños, nº 42 03294 Elche. Alicante addressed to LES FLEURS STUDIO. Shipment of the new model or color will also be assumed by the CUSTOMER. In case the exchange is due to a different size of the product, shipment with the new product will be paid by CUSTOMER.
Only upon receipt of the product to be exchanged LES FLEURS STUDIO will send out a new product. Products will be shipped to the address provided by the CUSTOMER. LES FLEURS STUDIO in these cases, reserves the right to make changes based on the availability of stock of the new product requested by the CUSTOMER.
Damaged Items- In the case of defective goods, or erroneous orders due to fault by LES FLEURS STUDIO, all return postage costs will be paid by LES FLEURS STUDIO.
To this end, the CUSTOMER must notify LES FLEURS STUDIO via email at firstname.lastname@example.org within 14 days of receipt of the item(s), specifying the reason for exchange and/or return due to damage.
Upon receiving the returned defected product(s) LES FLEURS STUDIO will proceed to mail the newly ordered product to the address provided by the CUSTOMER.
LES FLEURS STUDIO reserves the right to refuse any returns or exchanges of their products, regardless of whether that return or exchange it attributed to LES FLEURS STUDIO or the CUSTOMER, if all the following requirements and/or conditions are not met:
1. The product must be in perfect condition or in the condition with which it was received upon delivery, without stains or damage, and must retain its original packaging (otherwise the CUSTOMER will assume a depreciation of the value of the product), original labeling with all accessories and/or accompanying documentation. The product must be accompanied by a copy of the delivery receipt with written proof of all details identifying the receiver (order number, name of recipient, address, etc.).
2. The product in question cannot appear to have been worn LES FLEURS STUDIO reserves the right to refuse the return or exchange of any of their products if the product appears to have been used or worn
If the returned product is not accepted by LES FLEURS STUDIO on the grounds that the product in question appears to have been used or worn LES FLEURS STUDIO will communicate this to the CUSTOMER. In such cases these products will remain in the distribution warehouse located at Camino de los Patiños, nº 42 03294 Elche. Alicante, SPAIN. Said product will remain at this location until it is collected by the CUSTOMER or by a courier service hired by the CUSTOMER, this must be done within a period of 30 days after being informed the product will not be accepted by LES FLEURS STUDIO. In such cases the CUSTOMER shall neither seek nor be eligible for reimbursement.
In cases where the CUSTOMER is entitled to a refund reimbursement will be made to the account the original purchase was made from. If for any reason this is not possible due to problems or complications with the issuing bank LES FLEURS STUDIO will ask the CUSTOMER to provide alternative account information in order to complete the refund process.
10. VALIDATING THE PURCHASE PROCEDURE AS PROOF OF ACCEPTANCE AND COMPLETION OF THE CONTRACT
Both parties expressly state their acceptance of the offer of the products/services by LES FLEURS STUDIO to the CUSTOMER, who is fully aware and understands the Policies.
By following all the buying steps the CUSTOMER agrees to and accepts all the terms and conditions described above.
11. COPYRIGHT AND TRADEMARKS
All text, graphics, logos, button icons, images (except some blog entries), videos, software, downloads, and any other content present on this website is the property of LES FLEURS STUDIO or our affiliated entities and is subject to international copyright laws. Copyrights, trademarks or trade dress of LES FLEURS STUDIO and our affiliates may not be used without our written permission. Such items include our name and logos, and other graphics, logos, page headers, button icons, scripts, and service names of Journal 1992, LES FLEURS STUDIO shop, products, services, and programs, and those of our affiliates. Your use of the material found on this website is limited to the electronic copying and printing of site pages for personal, non-commercial reasons (e.g., printing an order confirmation page or other purposes related to ordering or shopping for merchandise). Without the explicit written permission of LES FLEURS STUDIO.
12. PARTIAL NULLITY
If any part of these General Terms & Conditions were unlawful and therefore invalid, this shall not affect other lawful provisions, which shall remain in the present CONTRACT.
By using this website, you agree that you cannot: Use the website in any way that may lead to the encouragement, procurement, or carrying out of any criminal activity, or to promote any business, products, or services; Use foul, threatening, or offensive language including, without limitation, defamatory, libelous, racist, sexist, ageist, homophobic, or sexually explicit language; Distribute illegal, copyright infringing, advertising, indecent, or offensive material, or transfer files that contain viruses, Trojans, or other harmful programs; or Use the website for any purpose other than your personal use.
14. ERRORS AND INACCURACIES
Though it is our priority to provide you with complete, current, and accurate information, our website may contain content that is subject to human and/or technological errors (e.g., typographical errors, inaccuracies, omissions, etc.). This content may include information related to pricing and availability, as well as material that is incomplete or outdated. LES FLEURS STUDIO reserves the right to correct such information, even after an order has been placed. We may change or update information without prior notice at any time. Consequently, we apologize for any inconvenience that such errors may produce.
15. WEBSITE ACCESS AND CONTENTS
Access to this website and its contents may be suspended temporarily and without notice in the case of system failure, necessary maintenance or repair, or for reasons beyond our control. We have made every effort to display the products featured as accurately as possible. However, the colors we use, as well as the display and color capabilities of your particular computer monitor, may greatly affect the colors you actually see on the screen. LES FLEURS STUDIO cannot be held responsible for any limitations of your monitor and cannot guarantee that your monitor’s display of any color, texture, or detail of merchandise will be accurate/the same as the actual product.
16. CUSTOMER SERVICE
Our Customer Service is at your complete disposal for any questions or concerns. We will answer to your questions from Monday to Friday from 9 am to 5 pm GMT (Paris time). Contact us via email at email@example.com
17. LAW & JURISDICTION
In any litigation concerning the CONTRACT CONDITIONS between LES FLEURS STUDIO an its CUSTOMERS or between CUSTOMERS and the website https://lesfleurstudio.com property of LES FLEURS STUDIO, will apply Spanish Legislation & Laws, being responsible for the resolution of all disputes arising or related to the purchase of products or services contracted by LES FLEURS STUDIO, the SPANISH COURTS. To file claims on the use of our services emails may be directed to firstname.lastname@example.org